1. How long does shipping take?
We offer fast shipping, and you can expect your order to arrive within 2 business days. We aim to make sure you receive your skincare products as quickly as possible!
2. Do you offer free shipping?
Yes, we offer free shipping on all orders over 650 DH. For orders below 650 DH, a standard shipping fee will apply, which will be calculated at checkout.
3. What payment methods do you accept?
We offer the convenience of Cash on Delivery (COD). You can pay for your order when it arrives at your door, making shopping with us easy and secure.
4. How should I store your skincare products?
To ensure the longevity and effectiveness of our products, we recommend storing them in a cool, dry place, away from direct sunlight and heat. Always make sure to close the packaging tightly after use.
5. Can I use your products if I have sensitive skin?
Absolutely! Our products are formulated with natural ingredients and designed to be gentle on sensitive skin. However, we always recommend doing a patch test before applying a new product to your face, just to ensure there are no allergic reactions.
6. Are your products free from harsh chemicals?
Yes, all our products are free from harsh chemicals. We prioritize using natural ingredients that are safe, effective, and gentle on your skin.
7. Do your products expire?
Yes, our products do have expiration dates. You can find this information on the product packaging. Generally, once opened, we recommend using the product within 12 to 24 months, depending on the type of product.
8. Do we accept returns?
If you receive an incorrect or damaged product, please email us at contact@sabaskin.shop within 48 hours and we will immediately process an exchange.
